Shipping policy
Thank you for shopping with Case Poppi.
We aim to deliver every order safely, quickly, and with care.
📍 Processing Time
- Orders are processed within 1–3 business days
- Custom or handmade items may require extra 2–5 days
(We will notify you if additional time is needed.)
🌍 Shipping Options & Estimated Delivery
| Region | Standard Shipping | Express Shipping |
|---|---|---|
| United States / Canada | 7–15 business days | 5–9 business days |
| Europe | 8–18 business days | 6–12 business days |
| Australia / New Zealand | 10–20 business days | 7–12 business days |
| Other Regions | 12–28 business days | Varies by destination |
⛔ Delivery time may vary due to weather, customs or logistics delays. If your package is delayed, don’t worry — we’re here to help.
💰 Shipping Cost
- Shipping fees will be calculated at checkout.
- Free shipping thresholds may apply during promotions.
🌐 Tracking Your Order
Once shipped, you will receive a tracking number via email.
You may track your order anytime using our Tracking Page or local courier website.
🛃 Customs & Import Duties
Some countries may charge import taxes, duties or fees. Buyers are responsible for any applicable customs charges.
If you have questions or delivery issues, contact us anytime:
📩 support@casepoppi.com